Garage Door FAQ — Licensed
Answers to common garage door questions for Licensed homeowners.
How quickly can you fix my track misalignment?
In most cases, we can repair track misalignment issues within 1-2 hours of arrival. Our technicians come fully equipped with the tools and parts needed for common track repairs. We offer same-day service for urgent track issues, and our 24/7 emergency service means we can often be at your door within 45-60 minutes of your call.
What causes track misalignment in garage doors?
Track misalignment typically occurs due to several factors: impact damage from vehicles or objects hitting the door, loose mounting brackets that shift over time, worn rollers that cause uneven pressure on the tracks, foundation settling that affects the garage structure, and lack of regular maintenance and lubrication.
Do you offer financing for new carriage-style door installations?
Yes! We understand that a new garage door is a significant investment, which is why we offer flexible financing options for qualified customers. Our financing plans include 0% APR for 12 months on installations over $2,500, low monthly payment options, quick approval process, and no prepayment penalties.
What is included in your maintenance service?
Our comprehensive maintenance service includes visual inspection of all door components, lubrication of rollers, hinges, and springs, tightening of all hardware and mounting brackets, testing and adjustment of door balance, inspection and testing of safety sensors, and a detailed report of door condition.
How long do garage door springs typically last?
Standard torsion springs are rated for approximately 10,000 cycles (one cycle = one open and close). For a typical household that opens the door 4 times daily, this translates to about 7-9 years of use. High-cycle springs rated for 25,000-100,000 cycles can last 15-25+ years.
Do you service commercial garage doors?
Absolutely! We provide comprehensive commercial garage door services including installation of sectional, rolling steel, and high-speed doors, repair and maintenance for all commercial door types, fire-rated door installation and certification, and 24/7 emergency service for businesses.